New Supervisor Training, 1 day
The topics covered in this supervisor training course are: Introduction and Welcome Understanding the Role of the Supervisor /Team Leader Understanding Yourself and Others Getting the Best out of People The 5 Key Roles of the Supervisor / Team Leader - Lead, Communicate, Plan, Organise, Control Setting Standards and Objectives A Model of Supervision / Team Leadership Developing Your Team Effective Feedback Delegation People Management Policies and Procedures - The Role of the Supervisor / Team Leader Personal Action Planning Course Evaluation and Close