Accredited Supervisor Training - Level 3, 1 day
Personal Effectiveness Understand your own and others expectations and responsibilities of the supervisory role Prioritise workloads - be more time efficient Develop skills of delegation and put them in to practice Communication Skills Develop effective feedback techniques, both with your team and senior management Teams Understand your team, it's dynamics and utilise motivational techniques to get the best from them. Learning Outcomes - Upon completion of this supervisor course delegates should be able to... Identify best practice in giving verbal feedback Use the EEEC model (Example, Effect, Expectation, Consequence) Understand and be able to give feedback positively Be able to give consistency, personally and as part of a group Set and maintain standards Be able to prioritise effectively and understand how to. Make good decisions and use prioritising techniques Delegate successfully Be able to motivate teams Understand strengths and weaknesses within the team (SWOT) Be an effective time manager Create and link back to the workplace an action plan to help embed the training to their everyday duties