Intermediate Apprenticeship in Food & Beverage Services
This is a 9 month programme and all elements must be completed in order to achieve an Apprenticeship in Food & Beverage Services This Apprenticeship is designed for people in the hospitality sector working as waiting staff or bar persons.Listed below are some of the areas within hospitality covered within this framework: Taking food and drink ordersCustomer careMaximising salesClearing tablesPreparing and checking bills and receiving paymentSetting up the bar areaStocking shelves and refrigeratorsServing snacks and alcoholic drinksGlass washingFunctional Skills are transferrable skills which are valued by employers and which give individuals the necessary skills required in the workplace. They provide a base from which an individual can develop other employability skills. Functional Skills are tools that enable people to: Apply their knowledge and understanding in everyday lifeEngage competently and confidently with othersSolve problems in both familiar and unfamiliar situationsThe Knowledge Based Certificate provides individuals with the underpinning knowledge required to carry out their role effectively. It contains information on:Food safety in cateringGiving customers a positive impressionPrinciples of customer service in hospitality, leisure, travel and tourismKnowledge is confirmed through completion of an on-line assessment.Employment Rights & Responsibilities workbook provides individuals with information about their organisation such as: Contracts of employmentPolicies & ProceduresEquality & DiversityData ProtectionGeneral Sources of Information & AdviceFramework:Food & Beverage ServiceLevel 2 Diploma in Hospitality Services or Level 2 NVQ diploma in Food & Beverage ServiceLevel 2 BTEC Award in Hospitality & Catering Principles - Food and Beverage Service Beverage ServiceLevel 2 Diploma in Beverage ServiceLevel 2 BTEC Award in Hospitality & Catering Principles - Beverage ServiceAdditional Mandatory Framework Requirements: Functional Skills in Maths, & EnglishPLTSEmployment Rights & Responsibilities