Risk, collections and recoveries
Our target-driven and results-focused international collections consultants use statistically based segmentation tools and data to hone and strengthen all aspects of consumer credit, with the main focus on collections, recoveries, risk assessment and risk reduction strategies. We help our clients generate stronger profits by creative, market sensitive multi-channel policies and processes - including Basel II and e-credit. Working with clients at Board and operational levels, TVA reviews current collections approach, outlines areas of opportunity or concern, and establishes and agrees targets and objectives. TVA will then prepare a bespoke proposal for the business, including: Assessment | Strategic analysis | Technical development | Improved management information and controls | RAROC projects | Project management Implementation We manage all aspects of implementation, including strategic planning, design, project managment, champion challenger testing. We work closely with your team to produce optimal delivery and results, then monitor, assess, and provide ongoing performance analysis and reports. Training, team-building and mentoring Our service includes the establishing of new credit, collections and analytical teams from the "ground up". To ensure smooth implementation of and transition to new strategies, we offer training and mentoring of both individuals and teams.