Letter and Report Writing Skills
  The purpose of this course is to enhance the ability and speed with which you write letters and occasional reports. The day will be a mixture of theory, discussion and exercises which will result in delegates been able to write in a more confident and effective way.w  K.I.S.S your letters (Keep it short and simple)w  Punctuation and grammarw  Basic layouts and guidelinesw  Guidelines for more complicated lettersw  Checking the readability of written communicationsw  Common mistakes in letter writingw  Hints and tips for effective business lettersw  The purpose of report writingA formal structure for reports