Leadcall is a communications solution, which could revolutionise the way companies communicate with their customers. In some market sectors over 80% of customer inquiries originate from the web but less than 10% actually buy online because people still prefer to speak to someone before completing the transaction.A large number of people complete an online application form but don't carry out the transaction. Most companies would like to speak to these prospects before they go and purchase elsewhere. The Leadcall platform takes the prospects contact details from the website and within seconds automatically makes a call to the companies contact center. Leadcall announces the call to the operator as well as a reference number to allow the agent to look up the customer details & then Leadcall connects to the customer. The operator is then able to ask if there's a reason the customer didn't complete the transaction, and hopefully go on to close the sale before the customer buys elsewhere. The prospect appreciates the call and views it as excellent customer service. company's using the Leadcall solution are finding conversion rates increase dramatically. There is already a number of companies, particularly large Insurance companies using the Leadcall platform and feedback has been very positive. The process is simple, cost effective and there's no cost to the prospect. What makes the solution unique is the same process can be performed using an outbound or inbound SMS or an email campaign. You send an outbound SMS message, if the customer replies that they interested in the offer, the platform uses the customer telephone number to automate a call, so you can be speaking to the customer within seconds of them replying. If you find the above information of interest, for a demonstration please call on 0844 448 0844.