24-7 Breakdown Callout Service
CWB offer a 24-7 breakdown service to reinforce our services to the manufacturing sector. We find that breakdowns fall into two categories, namely URGENT and NON URGENT. We aim to attend URGENT breakdowns the same day and can usually accommodate an immediate response. If we cannot respond immediately, or during the course of that day, we will aim to be first to your premises the next day (including weekends). NON URGENT breakdowns will be attended at a mutually convenient time. We carry spares on our vans giving us the best chance possible of resolving the issue there and then. We believe our charges are extremely reasonable for the quality of service and are hence presented so Callouts made from 7:01am to 6:00pm are charged at £75 + VAT plus an engineers rate of £25 + VAT per hour for the duration of the callout. Callouts made from 6:01pm to 7:00am are charged at £125 + VAT plus an engineers rate of £25 + VAT per hour for the duration of the callout. Please note, travel time may be included depending on the locailty of the callout to our base location in Dunstable, Bedfordshire. Please call us on 01582 522152 or 07870 577132 to report your breakdown and initiate a response.