joinedup-thinking is a Contact Centre Consultancy. We work as independent advisors to Blue-chip Corporate Clients and Government bodies, and provide a range of services to assist our clients to establish new Call Centre Services, (either in-house or outsourced), or improve their existing Contact Centre services.Outsourcing Call Centre operations and IVR / Voice Recognition Technology is a particular strength of the Consultancy, as is improving sales performance. We also have a strong second tier specialism in Training.Check out joinedup-thinking.com for more details on What-We Do.