clixifix was designed to take the headache out of Customer Care by putting all of your reported issues in a single place, enabling you, your team, your clients and your Sub-contractors to manage them together from one secure shared application. Our SaaS platform enables Builders, sub-contractors and customers a transparent portal for monitoring defects and repairs on any internet connected device. Nominate the original sub-contractor on clixifix to do the work or instruct an alternative contractor. Create a unique clear instruction notification for each job required. Get feedback the minute someone accepts the job. Collaborate with your chosen contractor until the issue is resolved. You manage the users, who sees what and when. Let clixifix do the heavy lifting, you take care of your business. Add tasks for users, with optional due dates, and times. Follow up with comments to discuss the details, and schedule reminder emails. Assign a task to someone and get an e-mail when they have completed it. Manage your teams work flow, they will see what's required and when.Need an image to help the contractor cost up a defect or repair? Is there a warranty or instructions for a boiler that's needed by someone? What about meter readings for a particular property? You can upload them all. The Scheme documents area is designed to store all relevant documents that your business should hold against that scheme... Organise and synchronise your efforts. All comments about a defect or repair from your team, your clients and your contractors are neatly attached to that ticket or inspection list on clixifix. No need to find multiple email threads. Everything in clixifix is date stamped and signed. Whenever something is added, deleted, or updated, it's date stamped so you know when it happened and who was involved. See the status of all your schemes on one page, what's been done, what's new, and what's overdue from your clixifix dashboard. Switch seamlessly back to the launchpad to check on the status of your companies contexts. Measure the performance of your Customer Care-and create custom Reports with data and insights for your business. Drill down to create a report for any Scheme, Plot, Contractor or Client and then export to a PDF document to share with them. Escape spreadsheet hell with our heavenly interface and powerful clixifix reports.