SIA Door Supervisor
  By the end of the training session the students will be equipped with the following:Module 1: CommonThe purpose and main features of the private security industryLegislationHealth and Safety in the workplacePrinciples of fire safetyWorkplace emergenciesPrinciples of effective communication and customer careModule 2: SpecialistAppropriate behaviour Civil and criminal law Admission policies and search procedures The powers of citizens arrest and related procedures Drug legislation Incident recording and crime scene preservation Licensing law and social responsibility Safety and security issuesModule 3: Conflict Management Princilples of conflict management Recognise, assess and reduce risk in conflict situations How to communicate effectively in emotive situations and de-escalate conflict How to develop and use problem solving strategies for resolving conflict Good practice to follow after conflict situationsModule 4: Physical Intervention Physical interventions and the legal and professional implications of their use Reducing the risk of harm when physical intervention skills are used Non-agressive physical skills Non-pain related standing holding and escorting techniques, including non-restrictive and restrictive skills Good practises