THE CLEANING COMPANY provides professional commercial contract cleaning to all of Nottingham, Nottinghamshire, Derby, and Derbyshire, Mansfield, and Chesterfield. We specialise in Office Cleaning, Builders Cleans or Sparkle Cleans, Floor Cleaning, and Leisure Cleaning (Pub Cleaning, Club Cleaning, Night Club Cleaning, Health and Fitness Centre Cleaning). THE CLEANING COMPANY realises that the decision on which contract cleaner to choose can be hard. It is through research and feedback that we keep getting the same reasons that clients are switching to our service. Initial clean was excellent, then service fell off sharply No supervisor visits after the initial clean Cleaners arrive late or leave early No continuity of cleaners, always someone different The finer details of the clean are not being carried out No formal complaint system, and if there is no one cares The cleaners are not carrying out what they were contracted for Cleaners are not professional and do not take their job serious All the reasons that companies switch to our service comes to one explanation. The basis of our service is fundamental and something no professional should forget, Customer Service. THE CLEANING COMPANY puts Customer Service as its number one priority. That does not mean cleaning is number two, what that means is we realise that a high standard of cleaning is part of what we owe our customers. A dedicated staff that knows what is important to the customer and their appraisals are directly related to the customers satisfaction, a manager that is local to the area and easily reached, and audits to ensure that the customer is receiving value for their money invested. We value our customers input and give each and every customer a feedback form that we request be filled out on a monthly basis.