The introduction of the Legal Profession and Legal Aid Act 2007 created the Scottish Legal Complaints Commission or SLCC and we opened for business on 1 October 2008 We provide a single gateway for complaints against legal practitioners operating in Scotland and aim to resolve complaints quickly and effectively We have managed our budget pragmatically and made costs savings where we can, despite the external constraints, legislative complications and increasing financial pressures we face Our private attributes mean that we are responsible for our own finances