Bullying & Harassment
This 1-day course covers the sensitive and important issue of bullying & harassment and is intended for all employees.Course Content• What is workplace bullying and harassment?• Acceptable and unacceptable forms of behaviour• Why does it happen and what can be done about it?• The legal definitions of bullying & harassment, (& your statutory rights)• Effects on business - the shocking facts and figures• Developing a formal bullying and harassment policy• Raising awareness in the workplace• Keeping the workplace free of bullying and harassmentLearning Objectives• Highlight the importance of an environment where everyone feels safe from bullying & harassment• Discuss how bullying & harassment is viewed in the eyes of the law• Understand your role in ensuring that bullying & harassment is eliminated• Demonstrate how to deal with cases of bullying & harassment• Identify different methods that are used to bully and harassDelegates will receive• 7 Guided learning hours (GLH)• Guided role-playing• Personal coaching from an expert trainer• Manual and support materials