Whether you are a sole trader, SME or PLC your Credit Control department is key to your financial health, your staff need to be trained to the highest standard, using the most up-date tools, some of which are freely available online. Reporting to the Head of Finance any area's of concern with a delinquent account must be timely and accurate. I offer in-house training to suit the needs of the Client, at a daily charge out rate based on the size of the Company, and people to be trained, at times to suit your business needs. You may wish to upgrade one particular area, or have the entire credit control function assessed, my initial first hours consultation is free. I am a Fellow of The Institute of Credit Management, and former tutor of their syllabus for both Advance & Diploma certificates. I am presently running "free to attend" workshops for Sefton Council, why not come along, see what I can offer your business. The next workshop is scheduled for November, the date & time to be confirmed on my website nearer the time.