We help you transform your business processes, streamline the customer experience and reduce overhead We have delivered over £180m of cashable savings to our customers Based inthe North East of England, our aim is to provide a centre of excellence where high quality, highly efficient transactional services are easily and quickly accessible – providing clients with immediate economies of scale, scope and guaranteed business outcomes on a risk/reward basis By combining the Council’s direct knowledge and expertise with our experienced managers and transformation specialists we form a compelling relationship