We aim to keep you fully informed of developments within the regulated claims management industry, which should help in providing a realistic indication of expected timescales for your ongoing claims against unenforceable credit agreements Avoidance tactics used can involve anything from lenders claiming not to have received our requests for information, to more inventive tactics such as claiming that we don't have authority to act on behalf of our clients, or that client's signatures do not match the ones that they hold on file