We are writing to inform you of some changes to our support helpdesk taking effect on May 14th 2007 The changes are implemented as part of a restructuring of our Support teams who will continue to be based in central London In the unlikely event that you experience any kind of technical problems with your account, feel free to speak to our Technical Support team, who are also available on 0845 234 0712, Monday to Sunday 9am to 8pm