Nile are an award winning Experience & Service Design company based in Edinburgh, UK. They carry out various services including usability testing, accessibility testing, mobile design, app design, and user testing. Nile are the preferred suppliers to NHS Direct and helped them launch the first mobile health Symptom checkers in the UK. This service is now being offered as a product to other health authorities across the world. Nile are the preferred supplier to the RBS Group for User Experience services, the preferred supplier for User Experience to the Scottish Government, and the preferred supplier of digital accessibility guidance to a leading sporting organisation. Nile were the 2012 Winners of The British Interactive Media Association annual award for Service Innovation. This was a joint award with Sapient Nitro. The award was for the work undertaken in the retail banking space, allowing customers greater flexibility and control of their money via mobile devices and services.