We provide a service response way in advance of industry standards They will log your call on the most up to date service management software and your service coordinator will allocate the call to one of our team of engineers, who are all trained to exacting standards by the manufacturers Over the last 20 years 1st Office Equipment has supplied, installed and maintained our copiers and faxes throughout our regional office network.. Tom lives and breathes the 'Big enough to matter small enough to care' culture and is responsible for delivering best practice and first class service across our entire product portfolio