LaneSystems' technical skills cover a wide range of server platforms, including support and configuration of full cluster fail over facility and domain replication over a large WAN. With our Dell partners we have the resources to provide expert advice on all aspects of network and server infrastructure, ranging from full cloud based solutions to hybrid local infrastructures. Our Support Contracts are all-inclusive. We DON'T CHARGE EXTRA for site visits, software upgrades on 3rd party products or out of hours support e.g. server updates. And, your systems are monitored over weekends. Our Offsite Backups are UK based so full recovery will be within 24 hours. If your Offsite Backups are abroad, recovery can be much longer - a recent new client had theirs in America, disaster struck and it was going to take 201 days to download. They ended up sending a member of staff over to restore it onto a drive - this still took 7 days.