24/7 AI reception for UK business

Frontmate is an AI-powered phone answering service for UK businesses. Most businesses have already automated their typed enquiries — chat widgets, WhatsApp, online booking forms. The phone is the one channel that hasn't changed. It's still a person at a desk, and that person can only answer one call at a time. So when the phone rings while reception is already speaking to someone, or dealing with a customer at the front desk, or away at lunch, the call simply isn't answered. Most callers don't leave a voicemail. They ring the next business on the list. That isn't a staffing failure. It's arithmetic. One person cannot answer two phones simultaneously. What Frontmate does Frontmate answers those calls. It picks up in natural, spoken conversation — no phone-tree menus, no "press 1 for..." — and handles the things a receptionist would handle: taking bookings, capturing enquiry details, answering common questions about hours, location, services and pricing. After every call, Frontmate sends a written summary by email. Not a raw transcript, but a clear note of who called, what they wanted, and what needs doing next. Nothing gets lost, and nobody has to sit and replay voicemails. Who it's for Frontmate works for any business where a missed call is a lost customer — dental and healthcare practices, restaurants and takeaways, garages, salons, trades and professional services. It's especially suited to businesses with a single receptionist, or no receptionist at all. Why businesses choose Frontmate Every call answered, including outside opening hours Natural conversation, not a menu system Written email summary after every call No new hardware, no software to install — it works with your existing phone number UK-based, operated by Echovale Ltd Frontmate is live and running for real businesses today. The quickest way to judge it is to call the demo line and talk to it yourself. Visit frontmate.co.uk to hear it in action.