Stapling4u is owned by L D Leigh & Co. Limited a dedicated independent supplier of Bostitch Nailers, staplers & fasteners. We aim to give our customers the highest level of satisfaction with quality support. To get in touch, please send us you're request here We will answer you within 1 hour where possible during normal working hours. As you'd expect, we also support genuine Bostitch spare parts for you're tools. If you don't have the parts reference, we'll be happy to send you the parts chart for any current and some discontinued machines (subject to availability) Anything else? Just ask Hector the troubleshooter.