At ACE, we don't just manage properties, we nurture relationships.
Property management arrangements often leave landlords feeling financially burdened and tenants feeling neglected. This stigma arises from poor communication, hidden fees imposed on landlords, and disorganized processes that leave tenant issues unresolved.
ACE was founded to address these shortcomings in the property management industry and foster a rental environment where everyone is supported, respected, and heard.
By championing transparent communication in every interaction and creating streamlined processes, we aim to set the stage for a new standard in property management, where landlords feel their investment is protected and flourishing, and tenants feel valued and heard.
Welcome to the new standard, where transparency leads the way.
Why Do Landlords Turn to ACE?
Zero Mark-up Fees
Relieve the pressure of mark ups on maintenance work and other one-off fees.
Advanced Communication Systems
Remove the fog of being uninformed about your property's performance.
Proactive Legal Risk Management
Guarantee your property meets legal standards at all times.
AI-integrated Marketing
Boost the effectiveness of finding the perfect tenant-property match.
How do you determine the rental price for my property?
Our method blends our agents’ expert local knowledge, including factors such as location, property condition, and current market trends, with advanced AI analysis. This dual approach leverages the best of human expertise and technological innovation to achieve superior outcomes for your property.
What is your tenant screening process?
We employ a rigorous screening process that includes credit checks, employment verification, and previous landlord references to ensure the reliability and quality of tenants.
How do you handle property maintenance and repairs?
We secure at least three quotes for any maintenance work to ensure fair pricing, charging no mark-ups. This approach, along with our network of vetted contractors, ensures prompt and efficient issue resolution.
How often will I receive updates about my property?
Landlords receive updates at a minimum of twice a week during the tenant search period, followed by regular updates including financial statements and maintenance reports. We also ensure direct communication for any urgent matters.
What happens if a tenant fails to pay rent?
In the event of rent arrears, we initiate a structured process compliant with legal regulations, starting with communication and negotiation, and escalating to legal action if necessary.
