Managed IT Support Services
A transformative Digital business model will incorporate cloud technology architecture as a platform, leverage big data to make decisions, be mobile first, and publish via social media to engage customers. Managed IT Support Services provide the opportunity to accomplish all this for a fixed monthly fee with unlimited technical support. We provide a comprehensive catalogue of Managed IT Support Services based upon cloud based solutions, uniquely designed to be the core platform which saves you money. We begin with a free technology spend review which realises savings within 1 day. Our Managed IT Support Services provide a stable platform from which to drive growth with an Inbound Digital marketing strategy and fuel innovation with a Digital transformation strategy. Our Managed IT Support Services catalogue includes the following products and services: Cloud Based Email Cloud Based Customer Relationship Management (CRM) Cloud Based Backup and Recovery Remote Monitoring and Management Vulnerability Assessment Managed Antivirus Managed Security and Compliance Business Intelligence (BI) Data Analytics Our Approach At Strategic Asset we reduce complexity and costs by offering cloud based workloads as services. Our goal is to avoid manufacturer lock in and provide cost transparency and utilisation billing per user, per workload, per month. This way you only pay for what you use, when you want it, wherever you need it. We manage the complete technology stack and you focus on getting things done. We consolidate all our services into a single contract and take complete responsibility to manage the complexity of your technology landscape. We offer our Managed IT Support Services with a 24/7/365 Network Operations Centre and 650 person Help Desk consistently closing over 70% of tickets on the first call with our highly qualified people and processes. Our integrated Remote Monitoring and Management solution automatically tracks serial numbers, software, infrastructure components and with intelligent self-healing technology.