PatientPulse is an independent service used by public and private healthcare organisations to monitor Patient Satisfaction We can see a strong need for an independent specialist feedback service for the healthcare sector, which is not only expert in the needs of GPs, dentists and hospitals to monitor Patient Satisfaction, but also can benchmark and compare performance across the sector We want to improve our NHS and private healthcare services as much as you do We reserve the right to charge a small administration fee to cover our costs in providing this information to you When you are using the Niggle services, we will collect information about your use of the service and we may also collect information about your computer or other access device such as your mobile phone, including your mobile phone number