Conflict arises in every aspect of life - at home, with friends, in the workplace, in the community and can spiral out of control affecting health and wellbeing. I have extensively trained and worked in Community Mediation, Workplace Mediation and Disability Conciliation. Mediation resolves conflict in a fast and effective manner. Through mediation people are empowered to reach an understanding, resolution and/or agreement. I mediate workplace conflicts, misunderstandings, grievance and disciplinary cases, tenant/ landlord complaints, service provider/service user complaints, conflict between couples or within the family and I specialise in complex and/or entrenched Community Mediation. I provide an assessment service in cases where the referring agency is unsure as to the suitability of a case for mediation. I have provided Mediation Services to individuals, Local Authorities, Registered Social Landlords and the Disability Conciliation Service across Coventry, Warwickshire