Orbit First Step's focus is to provide a range of low cost housing options for people who want to get a foot on the housing ladder Orbit First Step is an the low cost home ownership division of the Orbit Group Limited This is our preferred method of payment as once you have completed and returned your direct debit mandate you don’t have to do any more – we will automatically alter your payments if your charges change and before we alter the amount we take from the bank we will write to inform you You can get involved from the comfort of your own home by completing a questionnaire, giving your views on a new policy we are proposing or by ‘mystery shopping’ to test the services we provide to you