Avoidable Contact Software-National Indicator 14
http://www.avoidablecontactoptimiser.comAvoidable Contact Optimiser is a low-cost, time-saving and user-friendly solution that is specifically designed to record, manage and report on ‘avoidable contact’ between the community and local authorities in real time. It enables local authorities to identify opportunities to reduce avoidable contact reflecting National Indicator 14 (NI 14) requirements as agreed between Communities and Local Government (CLG).