Customer Perspectives Limited was established in 2004 with the aim of helping businesses measure and improve their customer experiences We have never lost a client and this reassures us that we are offering our clients what they need, and at a price and service level that meets or exceeds their expectations We validate our mystery shopper's work in a variety of ways, in order to ensure the shopper completed the assignment correctly, in accordance with the client's brief We are proud and fortunate to be working with some of the UKs most recognised and prestigious brands We bring a fresh dimension to the mystery shopping industry