Our parent group is one of Europe's premier mutuals This section has been designed to help our Motor Trade policyholders to comply with the requirements of the and so fulfil their obligations under the terms of the Fourth EU Motor Insurance Directive and the associated UK legislation In a recent survey, our brokers gave our personal lines underwriting service from Manchester a score of 9 out of 10, while from a claims perspective 90% of the claimants we surveyed were satisfied with the service we provided