Innovation Group is pleased to congratulate Hertz Europe and their claims management division, HCM, for their recognition by Insurance Networking News and Celent as the third place winner of the 2010 VIP Standards and Technology Best Practice Award out of over 500 submissions Innovation Group's solution enables us to answer our customers' needs quicker, more efficiently and ensures that we drive quality into all elements of our operation, reducing our costs and improving our overall customers' claims experience. Innovation Group is a specialist global provider of.. They are one of three Innovation Group customers recognised this year bringing together a total of five customers who have been recognised by Celent as Model Insurers since the inception of the report in 2007 We’re the only solution provider supporting the complete insurance value chain from quote and inception through First Notice of Loss, claims and repair management to settlement and subsequent subrogation processes