The Brightwell Partnership specialises in first identifying process or skills gaps within organisations and then filling them through specific training and development of both people and systems Our other services, such as facilitation, software development, development centres, and surveys of staff and clients, become useful as the relationship develops We understand that no two people or organisations are alike, so we tailor the training that we deliver to fit in with different working practices We provide technical or process solutions to support these people Hence our core business is to develop and deliver training courses, and our first contact with clients is often in this role