We'll keep in touch with customers who are expecting either repairs work to be done or a visit from our support or neighbourhood teams We're trying out a new service called 'Twice as Handy' for six months Here's an update for the weekend of how we're doing with the bad weather and how it's affecting our service With more snow forecast over the weekend, we'll be ringing customers on Monday if there's a change to any appointments we have with them This means we're going to rearrange routine work to concentrate on giving an emergency service only