LittlePants nappies offers guaranteed satisfaction in reusable nappies. All purchases may be returned used or unused within 2 weeks for a refund (used items refunded at 70%)LittlePants also offer nappy trials, so you can try nappies out before you buy. LittlePants only sell items manufactured in Europe - we will not import from further afield, as it is neither environmentally friendly nor necessary. All the Littlepants stock has been trialled before stocking. We only stock items which have a proven efficiency.We accept vouchers from several council run Nappy Incentive schemes. Customer service is our topmost priority