Lemon Contact Centre
Communications Services & Equipment
Lemon Contact Centre, Unit 1 Lockheed Close, TS18 3SH
Stockton-on-Tees
Lemon Contact Centre is open 24 hours a day, 7 days a week, 365 days a year.
Business profile
Lemon Contact Centre is a leading, UK-based, outsourced contact centre established in 2003, specialising in 24/7 call answering, email management, web messaging, and SMS services. Known for their highly personalised and empathetic approach, Lemon offers both shared and dedicated agent services to enable businesses to efficiently manage fluctuating customer demand, ensuring they are never understaffed or over-resourced. Committed to quality and security, Lemon holds ISO certifications ISO27001 and ISO9001, are PCI-DSS compliant, and are a Real Living Wage employer.
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Testimonials
Outsourced Services for Law Companies
Lemon has helped our law firm capture calls we would have otherwise missed. They have worked closely with us to enhance their call handling service and provide detailed daily reports, giving us valuable insights into the types of calls we receive and the number of new enquiries. Without Lemon, we would be losing around 200 to 300 new enquiries each month.