MS CRM
Microsoft Dynamics CRM 2013 (launched on the MS CRM Online version in November) provides fast, flexible and familiar business software that enables organisations to improve their management of the customer lifecycle through service delivery, sales performance and marketing effectiveness. Microsoft Dynamics CRM 2013 is a fully integrated Customer Relationship management (CRM) system that fits the unique needs of individual businesses and gives them the flexibility to adapt over time as people, priorities and infrastructures change. With tools to enhance sales, marketing and customer service processes, along with native Microsoft Office Outlook integration Microsoft Dynamics CRM 2013 is a fast, flexible and affordable solution. Increase sales success with sales drive tools, Microsoft Dynamics CRM helps businesses cut their sales cycles, strengthen customer retention and exceed growth targets. In addition, we are now involved increasingly in extending core MS CRM to develop xCRM ("eXtended CRM") solutions for vertical market solutions. Using MS CRM as the core application helps in saving time and effort in integration and gives your users the strong MS Office/MS-Outlook integration they have come to expect. MS CRM's existing Social CRM capabilities are being dramatically enhanced in releases in 2013... Microsoft Dynamics CRM 2013 is available in three options: -Online -Hosted by Partner -On-Premise