Thornhill Funeral Services
Mistletoe Road, NE2 2DX
Newcastle upon Tyne, Tyne and Wear
Business profile
Independent Funeral Director - Alexander Thornhill
I am an independent, fully qualified Funeral Director and Embalmer with 20 years experience based in Newcastle upon Tyne. I have a passion for high standards, attention to detail and am committed to delivering a dignified funeral tailored to individual requirements
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Customer reviews
Testimonials
Thornhill Funeral Services
We used Thornhill Funeral Services when my husband passed away. I cannot recommend Alex enough and know my family feel the same. He is so patient, calm and has everything thought of. His experience is very evident and he guided us so well to enable us to have the funeral we wanted.
Kind, professional and Knowledgeable
Alex is the kindest, most professional and knowledgeable funeral director we could have hoped for. He listened to all of our wishes, allayed all of our worries and put on a fabulous spectacle on the day of Dad's funeral - he would have loved it. We have no hesitation in recommending him to others.
Alex was our first choice
Alex was our first choice to direct the funerals of both our mums who sadly passed away within 6 months of each other. By chance we met Alex as a fellow dog walker. Clearly it’s important that the person you choose is someone who clearly cares about people and is easy to work with on these stressful, but important occasions. Alex was everything we’d hoped for, combining his genuine care with total professionalism and organisation. We would not hesitate to recommend him
Professionalism, skills and empathy
Losing a loved one is an extremely traumatic time, when most people’s emotions can detract from dealing with all the processes involved. This is when you need the support, compassion, reliability and services of a professional, experienced funeral director and it cannot be underestimated how greatly Alex possesses these skills. Communication, attention to detail and decision making are all fully explained and he keeps you involved every step of the way with professional dignity and without being intrusive. Outside influences or other persons can occasionally upset the process or let you down, but Alex has a way of anticipating anything that could possibly go wrong and has steps in place to ensure that if it happens, things still run smoothly without anyone realising what has happened. His professionalism, skills and empathy, in my opinion cannot be surpassed and I am eternally grateful for his services