Monday to Friday 09:00 - 17:00Saturday 09:00 - 16:00Sunday Closed
As an online retailer only, we do not have a showroom. We can offer fabric samples for fabric bed frames if you like, kindly click the following link and fill in your details to order these. Delivery should 3-5 working days stock allowing. https://www.happybeds.co.uk/customer-service?category=sample-request
Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
Do you need to maximize your space? Happy Beds has bed with drawers, divans with storage space, bunk beds, and even bunk beds with storage space that you will absolutely love. We, of course, do not take durability, quality and design lightly. We spend ⅓ of our lives sleeping. What's more is that it can impact the way we live our life. Optimize your sleep with Happy Beds, and live life to its fullest. Browse through our huge selection of beds and mattresses. You will be impressed. We deliver efficiently all around UK, from the North such as Glasgow and Edinburgh, to the South such as London and Bournemouth. Our online bed store caters for everyone looking to buy quality beds at very competitive prices.
Unfortunately, we do not offer delivery abroad - however, we can deliver to any UK mainland address for you to arrange onward shipping services.
Do you deliver to Northern Ireland?
Yes -we deliver to Northern Ireland within ten working days. The delivery calendar at checkout will provide a more accurate arrival date.
What are your delivery days and times?
Please see our delivery information for more detailed information regarding delivery days and times.
Do you offer next day delivery?
We offer next-day delivery on certain items on-site - please check on the product page and in the basket to see if your chosen product is available for next-day delivery.
Do you deliver on weekends?
We do offer weekend delivery for certain orders - please note that weekend deliveries incur an extra charge. For more information, please see our delivery information.
Why do I have to pay an extra delivery charge?
Please read our delivery information for more information on why you may have to pay an extra delivery charge.
Can I have my order delivered at a certain time on a specific day?
Unfortunately, we cannot guarantee the delivery's arrival time; all goods are delivered via Third-party courier companies, who plan and route their vehicles based on the volume of orders for delivery within your area.
Can you contact me prior to delivery?
In most instances, the third-party courier company may contact you the evening before delivery and then again on the day of delivery approx 30 minutes to 1 hour before arrival - please note this is not always guaranteed and is at the pure discretion of the driver.
What do I do if my bed hasn't been delivered on time?
If your bed has not been delivered on time, we would recommend you contact our Customer Service Team, who will be able to assist further.
What do I do if my delivery hasn't been confirmed?
If your delivery has not been confirmed, we would recommend you contact our Customer Service Team who will be able to assist further.
Can I change my delivery day and time?
You can amend your delivery date before the order is dispatched; once dispatched, we may not be able to amend the date. Unfortunately, the time provided for the delivery is a guide only and could be subject to change depending on the courier company. Should you need further assistance, we request you contact our Customer Service Team who will assist further.
Do you offer a bed assembly service?
At this moment, we do not offer a bed assembly service in-house, but we have teamed up with TaskRabbit, who are home to the largest home service site in the UK and have hundreds of Taskers ready to help you build your new bed or furniture. For more information on this, please read our bed assembly guide to learn more! Please note that if you use a joiner or a handyman to assemble your items, you are responsible for handling and assembling the goods after delivery. We are unable to accept responsibility or liability for damages caused during or after the assembly process.
I've missed my delivery - what do I do?
If you have, unfortunately, missed your delivery, then please get in touch with us as soon as possible to arrange another delivery date. Please note that we are not responsible for any losses from late or failed deliveries. If we have expressly agreed on a delivery date with you, and you then miss the delivery, there may be a charge for us to re-deliver of £50.
Will I be notified of when my order is being delivered?
We confirm that you will receive prior notification of when to expect your delivery; the third-party courier company will provide this information.
Should I dismantle or dispose of my old bed frame before delivery?
We do not recommend dismantling or disposing of your existing bed frame until your delivery has been completed and accepted. Upon receipt of your order, you should ensure that you have all the parts necessary to build your new bed and that everything is in good condition. If you have chosen to recycle your old bed frame with us, you should disassemble your bed frame and wrap it securely.
