Brian Roberts Associates was formed in 1996 to provide real, direct marketing and business development expertise and assistance to small, medium and large businesses wanting to take their success further We have worked for and with a wide range of organisations and businesses, from engineering to retail, to hotels, leisure, resorts and other hospitality businesses We can help you get the most from your existing business; more repeat business; more spend per visit; build customer loyalty via loyalty programmes We deliver against measurable objectives