Our intention is to provide you with a full and reasonable quotation This reputation we are determined to retain and, if possible enhance: thus we lay such emphasis upon our policy of direct and personal contact between ourselves and our clients A quotation that includes all of the relevant details discussed between us at the time of our first meeting and from which you can deduce exactly that which we are providing Terms and conditions noted on the back of our quotations have been negotiated directly with the Office of Fair Trading and include a 6 year structural guarantee Quotations and supervision are all handled by the principals of our firm in conjunction with our experienced and helpful staff