IVR & Auto Attendant
The ellesys IVR solution provides powerful call handling and integration with external systems whilst retaining a natural user-friendly interface for your callers.  These can include welcome messages, music on-hold, call queues, voice forms, voice mail, call back, office linking and many more. We build, service, maintain and update IVR's and Auto Attendants for all of our customers and in turn help them concentrate on what they are good at without the hassle of any on-site mechanics or hardware.Auto attendant is a term commonly used in telephony to describe a voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist.