Driving up standards of veterinary care in West Norfolk We offer something different at Mill House - a genuine care and concern for you and your pet from a stable, dedicated team of professionals with the skills, resources and know-how to do the very best you expect for the pets in your family, using advanced equipment and techniques. No financial or sales targets, and no gimmicky marketing, just good value service every day, from first vaccinations and early training to annual health checks and boosters, and care when your pet is sick. Most of our clients have been with us for many years, and usually come by recommendation. Amongst many other awards, we were voted UK Veterinary Practice of the Year in 2003 and 2010, the first practice to have won it twice. We are also one of only 2 practices in the country to have achieved all 6 outstanding awards as part of the Royal College of Veterinary Surgeons Practice Standards Scheme Keeping pets healthy is a priority, and our Vet Health Advisors (VHAs) offer free health care advice throughout the day, and help individually with weight loss programmes, special diets, dental and diabetic care, and well pet checks. They also hold early puppy training sessions at Puppy Socialisation classes. As well as our normal work, we see referral cases from other vets in Radiology, Ultrasound, Endoscopy and General Medicine and Surgery, Laparoscopy, Dermatology (skin problems) and Acupuncture. Our team of experienced veterinary surgeons understand and treat your pet as an individual, and you can choose to see who you wish. Supported by experienced and qualified veterinary nurses to look after you and your pet, from reception to wards, you will always be speaking directly with a veterinary health professional. We are an RCVS inspected Veterinary Hospital, the highest accreditation possible. Our own team provide genuine 24 hour hospitalisation and advanced emergency care from a single site - no remote answering services and your pet's records are always to hand. Try our service to see why so many people use us. Our awards include: Accredited Outstanding in all 6 available categories by the Royal College of Veterinary Surgeons Practice Standards Scheme, these are: Emergency and Critical Care Service Patient Consultation Team and Professional Responsibility Client Service In-patient Service Diagnostic Service Open 24 hours a day, 7 days a week. In house emergency service always available. Advanced practitioners in Small Animal Medicine and Small Animal Emergency and Critical Care. Accredited Gold in Cat Friendly status by the ISFM Accredited Silver in Rabbit Friendly status by the RAW. Pet Health Club Avian and Reptile consultations Plenty of car parking is available in the surgery grounds