IT support
Having Cultrix IT support is like having a resident IT health technician. Any help and support you need with your IT systems and equipment is covered. We're there for the day-to-day care whenever you need us, but we'll also check on your medium to long-term IT health without you even asking us to. We will monitor your system remotely, 24 hours a day and once a year we will diarise an IT health check to ensure that your system is still operating to maximum efficiency. It's amazing how a year can slip by... Daily help at hand: unlimited telephone and remote support; backup management and virus removal; computer maintenance. Ongoing help: 24-hour system monitoring; server management and maintenance; support for printers and networking equipment. Your long-term IT health: annual system audit; annual security assessment and warranty management. It happens to the best of us - the 'oh no' moments - the heart-sinking IT disasters that could be lost files, failed backups, total system failures and virus infestations. And of course, the new problems that crop up from time to time just to keep our job interesting. Cultrix have a dedicated resource to deal with these crisis situations. They are a calm bunch; let them deal with it so you can get on with all the other important stuff you do to run your business. It won't be anything they haven't seen before; they'll even turn up in superhero outfits if it will cheer you up. If you've set your wastepaper bin on fire, spilt coffee or upset the cleaner we can't help. For mostly everything else we can.