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Our Operations Director Heather who runs Party Store , has had a lifetime involved in the party trade. This includes passing exams with both QBN (Qualatex Balloon Network) and NABAS (National Association of Balloon Artists & Suppliers) and also many years experience in online sales. Having been a Professional Balloon Decorator and also running a Party Shop during her career, the knowledge she has gained makes her very able to offer you the best of party products + the best of Customer Service