We understand that some of the equipment can be quite difficult to comprehend so we work hard to employ enthusiastic staff who are trained comprehensively to be able to provide clear technical advice that is easy to understand and relevant to what you are doing Our aim was to provide a comprehensive range from the world's leading brands delivering it to you the customer efficiently and at competitive prices For telephone orders we have a 24 hour mail order line with Technical Advice available between 9am to 5pm Monday to Friday while the Field & Trek catalogue has been produced for nearly 2 decades and gives a perfect opportunity to shop from the comfort of your armchair Once we have processed your order you will receive a second email from us detailing what has been sent to you (either by us for UK deliveries or by Etail Services Limited where you have selected overseas delivery) and informing you of your tracking reference number Always keen to ensure we are at the forefront of providing inspiring ranges and good service; Field & Trek has won numerous awards over the years covering our stores, catalogue and internet site