PhonePresence Virtual IP PBX provides all the functionality of sophisticated hardware solutions but without the associated costs. There are no hardware costs, no capital expenditure and no ongoing maintenance costs. Additionally upgrades don't involve new hardware and on-site engineer installation. Increasing the power and flexibility of your system can be achieved via a phone call to your account manager. PhonePresence IP PBX provides business with an opportunity to cut costs while increasing the flexibility and effectiveness of communications. Call handling and consequently customer satisfaction are improved considerably using VPBX and the low running costs can be built upon by the incorporation of low cost VoIP calls. Alternatively, PhonePresence IP PBX can provide a back up to an existing on-site PBX, acting as a mirror of the existing system, or as an overflow for a busy or distributed call centre.