CRMR is one of the UK's leading customer experience improvement agencies, with a focus on what you need to achieve by shaping our services to you.We don't work like other companies where many projects are seen as a process - simply processing questionnaires and carrying out surveys cheaply and quickly.We help our clients by empowering them to make a real and positive difference to the person who matters most...the customer.Creating change is what our business was founded upon...delivering the best solutions is what makes us different.