Brilliant Customer Service is a UK based company offering a range of services for organizations and companies to enhance and improve their customer service standards, systems and skills. Over the years we have developed a specialised methodology for use in B2B, technical and internal customer service situations. This includes a range of unique and proven training courses, at-the-desk skills coaching and consulting services to help organizations become more customer centric. These are delivered by a growing number of experienced and expert consultants and trainers. We have a proven track-record of delivering great live training, skills coaching and consulting. Our approach is to instruct and inspire, with a focus on learning content that is informative, relevant and practical.