We have a dedicated customer service team and support staff based at our Head Office in Salisbury, Wiltshire, and we run a satellite office in Helensburgh specifically to service our customers in Scotland We produce more reports each year than any other rehabilitation cost consultancy in the UK, covering a wider range of clinical conditions We employ a well trained team of support staff at our head office who are dedicated to ensuring that you receive a professional and high quality service, from the moment we receive your instructions to delivery of your final report We produce close to 1000 reports each year supporting both personal injury and clinical negligence claims Jacqueline Webb have successfully developed a report template for CICA cases to accommodate the new CICA rules, and are currently in consultation with our customers over the development of a MIB template