We believe that professional standards of management are essential to the continuing success of the ISPAL sector and to the continuing improvement of services We were formed in January 2007 by the amalgamation of two previous bodies, ILAM (The Institute of Leisure and Amenity Management) and NASD ISPAL will serve and represent this workforce and we aim to offer you, our members, unrivalled value and a great number of benefits The core of our mission is, therefore, to support continuous improvement through